SHIPPING

Thank you for shopping from SycamotreCustom. We are committed to providing you with a seamless shopping experience, including timely and reliable shipping. Please review the following information regarding our shipping process:

1. Processing Time:

• Orders typically take 2-5 business days to process. During this time, we prepare your items for shipment and conduct quality checks to ensure you receive the best products.

2. Shipping Time:

• This time frame may vary based on your location, and we will do our best to provide you with accurate delivery estimates.
• Shipping Times:
  -Europe and UK 
     Express 2-5 days | Standart 5-10 days
  -USA and Canada 2-4 days
  -Australia 12-18 days
  -Singapore 12-18 days
  -UAE 2-7 days
  -International 10-20 days

3. Shipping Methods:

• We use reputable carriers (UPS&FedEx&DHL) to deliver your orders efficiently and securely. The shipping method may vary based on your location and the shipping option you choose during the checkout process.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status and location of your package through our website or the carrier's tracking system.

5. Shipping Costs:

• 1. Standard Shipping
  • Free Standard Shipping is available for orders shipping to North America, the European Union (EU), and the United Arab Emirates (UAE).
  • For orders shipping to Asia and Oceania, a small shipping fee will apply for orders below [See at the checkout]. Once the minimum order value is reached, standard shipping will be free.
  2. Express Shipping
  • Express Shipping is available worldwide. The shipping fee varies depending on the destination and will be calculated at checkout.
  • For orders above [See at the checkout], express shipping is free.
  3. Shipping Timeframes
  • Standard Shipping: Delivery times will vary by region but typically range from 5-10 business days for North America, the EU, and UAE, and 7-14 business days for Asia and Oceania.
  • Express Shipping: Express delivery typically takes 3-7 business days, depending on your location.
    
    
  4. Customs, Duties, and Taxes For:
  USA: Under 800USD, there will be no Tax
  EU: Under 150EUR there will be no custom Tax but VAT. Contact us for more information
  Canada: Custom Taxes Change between 0%-20%. Contact us for more information
  OCEANIA: Under 1000AUD, there will be no Tax
  UAE: Custom Taxes Change between 0%-5%
  
  
• For international orders, any applicable customs duties, taxes, or fees are the responsibility of the customer. These fees may vary based on the destination country.
  
  

6. International Shipping:

• Reliable International Shipping

  At SycamotreCustom, we have been shipping our handcrafted leather products internationally for over 5 years, ensuring that our customers worldwide enjoy the same reliable and convenient service as those within our domestic market.
  • Proven Experience: With years of experience in shipping to global destinations, we have perfected the process to make it just as seamless as domestic shipping.
  • Efficient Delivery: We work with trusted international shipping partners to ensure your order arrives on time, no matter where you are.
  • Convenience: International shipping with SycamotreCustom is designed to be hassle-free. Whether you're in North America, Europe, Asia, or Oceania, we make sure the process is smooth from checkout to delivery.
  • Tracking & Support: Once your order is dispatched, you’ll receive tracking information to follow your package every step of the way. Our customer support team is also available to assist with any questions or concerns.
  No matter where you’re located, SycamotreCustom is committed to delivering the finest leather craftsmanship directly to your door with the same care and efficiency we provide to our local customers.
• Why Choose SycamotreCustom for International Shipping?

7. Order Modifications:

• Once an order has been placed, modifications such as changes to the shipping address or items in the order may not be possible. Please double-check your order details before confirming your purchase.

8. Shipping Delays:

• While we make every effort to deliver your orders within the estimated time frame, unforeseen circumstances such as weather conditions, customs processing, or other logistical issues may cause delays. We appreciate your understanding in such situations and will work diligently to resolve any issues as quickly as possible.No matter where you’re located, SycamotreCustom is committed to delivering the finest leather craftsmanship directly to your door with the same care and efficiency we provide to our local customers.
• Rest assured, your order is covered by our shipping guarantee until it reaches you. We take full responsibility for your product until it is safely delivered to your address.

9. Contact Us:

• If you have any questions or concerns regarding your order or the shipping process, please contact our customer support at www.sycamotrecustom.com. We are here to assist you.

Thank you for choosing SycamotreCustom. We appreciate your trust in us, and we are dedicated to ensuring your shopping experience is both enjoyable and convenient.